FAQs

What payment methods do you accept?
We accept payment from debit or credit cards - American Express, Discover, VISA, Mastercard, Maestro, Cirrus, as well as payments made by PayPal.

Can I amend my order after it has been placed?

We try to dispatch your order as quickly as possible, if you decide you want to amend your order please email us on customerservice@messycreation.com and we will try to accommodate where possible.

Will I receive an order confirmation?

Once you have placed an order, you should receive an email confirmation to the email address you provided. If for some reason, you did not receive this email, please check your spam folder before contacting our customer service team. 

Are you getting more stock in?
Some of the items on our website sell out quickly, however, we regularly update our site so it's worth checking back.

Why was my discount code not accepted? 
Discount codes are only valid on full prices images and cannot be used in conjunction with any other code or promotional offer. If you are still having problems with using your code please email our customer service team on customerservice@messycreation.com.